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Frequently Asked Questions
We have answers to all your questions! In order to serve you faster, we’ve attached an FAQ list that links to the answers to your questions so you no longer have to wait for a response to your question.
Please note: If your question is not on the list or if is regarding an issue with your order (fix, change, cancel or return/refund) we will get back to you with a tailored response within 24 hours.
We prioritize premium craftsmanship. Our collections feature high-quality fabrics ranging from breathable linens and luxury crepes to specialized seasonal materials like our Essential Corduroy and soft knit blends, ensuring comfort without compromising on grace.
Yes, most of our signature Abaya sets—such as the Shams and Essential Corduroy ranges—are curated as complete ensembles and include a matching jersey or chiffon hijab to ensure a seamless, coordinated look.
To preserve the premium texture and delicate details (like embroidery or hand-beaded elements), we recommend a gentle hand wash or a professional dry clean. Always air dry and use a low heat setting if steaming is required.
Abaya sizing is typically based on length in inches (e.g., 52, 54, 56). We recommend measuring from the highest point of your shoulder down to your ankles to find your perfect fit. For our knit dresses, a standard size guide is available on the product page.
We strive to cater to various silhouettes. Please check the specific product description for available length options. If you are between sizes, we generally recommend sizing up for a more modest, fluid drape.
Yes, we provide Global Logistics to ensure our modest essentials reach you wherever you are. Shipping costs and delivery times are calculated at checkout based on your destination.
Absolutely. Once your order is processed and dispatched, you will receive a confirmation email containing a tracking number so you can follow your package's journey to your doorstep.
We want you to be completely satisfied with your purchase. If a piece doesn't meet your expectations, you can return it within [Insert Number, e.g., 14] days of receipt, provided it is in its original, unworn condition with tags attached. Please refer to our Refund Policy in the footer for full details.
Your security is our priority. We use industry-standard encryption and trusted payment gateways (including Shop Pay, PayPal, and Klarna) to ensure a safe and secure acquisition experience.
Yes, to provide a more flexible shopping experience, we offer interest-free installment plans through partners like Klarna for qualifying orders. This allows you to invest in premium pieces while managing your budget.