HOW CAN WE HELP YOU?
Frequently Asked Questions
If you need more help please use the contact form, expected response will take 24-48 hours.
UK orders are shipped using Tracked24.
International orders are shipped using Tracked International and can take between 7-10 working days.
Please note this is the shipping time, processing time can be between 24-48 hours depending on time period.
Most Abayas are designed to have a matching hijab in order to wear as a full outfit.
To preserve the materials, we recommend a gentle hand wash or a professional dry clean. Always air dry and use a low heat setting if steaming is required.
Abaya sizing is typically based on length in inches (e.g., 52, 54, 56). We recommend measuring from the highest point of your shoulder down to your ankles to find your perfect fit.
Absolutely. Once your order is processed and dispatched, you will receive a confirmation email containing a tracking number so you can follow your package's journey to your doorstep.
We want you to be completely satisfied with your purchase. If a piece doesn't meet your expectations, you can return it within 14 days of receipt, provided it is in its original, unworn condition with tags attached. Please refer to our Refund Policy in the footer for full details.
All orders are final and are unable to be amended. Please ensure you check the contents of your order and shipping address.
Please email us as soon as possible if you have made an address error to avoid your item being delivered to the wrong address.
